STEHEKIN LANDING RESORT

Please note - You may be hired for a specific position, but we all work together in a close atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined in your job title. We look for employees who have a wide variety of interests, experiences and who are extremely versatile.

To Apply:
Download our online Employee Application Packet below, then mail the completed forms to us at:

 RESTAURANT STAFF

Line Cook - Dinner
Shift hours: 1:00 PM – 8:30 PM
Required Skills/Certifications: Food Handler’s Permit

Duties: Food preparation duties include: sauté items, broiler, roasting, sauces. Other duties: ability to create specials, and visual presentation in restaurant setting. Must be able to maintain clean surroundings and exercise safety and sanitation standards plus closing duties. Must have previous cooking experience.

Line Cook - Breakfast/Lunch
Shift hours: 5:30 AM - 1:30 or 2 PM
Required Skills/Certifications: Food Handler’s Permit

Duties: Short order style breakfast and lunch setting up line, prepping for shift, and preparing the following: Breakfast - eggs to order, omelets, pancakes, breakfast meats, biscuits and gravy etc. Lunch - hamburgers, cold and hot sandwiches, French fries etc. from a set menu with daily special. Responsibilities include food preparation and presentation in restaurant setting, and an ability to create specials. Must be able to maintain cook station and kitchen cleanliness, exercise safety and sanitation standards.

Prep Cook –Morning Shift
Shift hours: 5:30 AM – 1:30 or 2 PM
Required Skills/Certifications: Food Handler’s Permit

Duties: Preparation of salads, soups, sandwiches, desserts, appetizers, etc. Help on the line during peak times. Assist cooks in food preparation, organize food items required for shift, and maintain cook station and kitchen cleanliness. Food handling experience helpful.

Pantry Cook – Afternoon Shift
Shift hours: 1:00 PM – 8:30 PM
Required Skills/Certifications: Food Handler’s Permit

Duties: Preparation of salads, sandwiches, desserts, appetizers, etc. Help on the line during peak times. Will work closely with line cooks in food preparation, organize food items required for shift, and maintain cook station and kitchen cleanliness. Food handling experience helpful.

Wait Staff
Shift hours: Varied
Required Skills/Certifications: Food Handler’s Permit, Class 12 Alcohol Service Permit

Duties: Responsible for providing prompt, professional food service. Must be upbeat, cheerful and friendly. Includes waiting on tables, dining room cleaning and set-up, and bussing of tables and kitchen preparation of service items. Must be able to maintain safety and sanitary standards. Previous experience helpful, but not required.

Bus Person/Dishwasher
Shift hours: Varied
Required Skills/Certifications: Food Handler’s Permit
Duties: Responsible for bussing tables, operating dish washing machine, cleaning the kitchen, and maintaining safety and sanitary standards. 
FACILITY STAFF

Head Housekeeper

Shift hours: Varied between 7 AM and 5 PM
Required Skills/Certifications: Previous housekeeping experience.
Description: Our facilities are older buildings in a National Park, they have a rustic feel to them and continuous renovations are done every year to ensure that they are secure, comfortable and in proper working order. Due to the schedule of the boats, all of our guests arrive relatively at the same time. This creates a need for efficient, thorough, motivated and high-energy workers that can turn over the rooms.
Duties: Responsible for daily operation of housekeeping team including organizing daily workload, supervising cleaning crews, assisting cleaning crews with cleaning 28-guest-room facility, and doing laundry. Also in charge of ordering supplies, keeping track of inventory and monitoring room amenities for replacement. Must have ability to take direction, motivate/train their team and lead by example. This position is physically demanding but vitally important. Looking for a cheerful person with extreme attention to detail. Previous supervisory experience a must!

Housekeeper
Shift hours: 9 AM – 5 PM
Duties: Clean guest rooms, public areas, offices and distribute supplies. Launder and fold all linens for facility. Physically demanding position. Must show attention to detail and be able work well in a group and individually. Hourly wage negotiable and based on experience, previous housekeeping experience a plus.

Facility Supervisor/Resident Groundskeeper
Shift hours: varied
Duties: Responsible individual or couple to live on site and be on call during evening hours for small maintenance problems, after hours reservations and guest assistance. Additional responsibilities will include at least one of the following: (laundry/housekeeping, maintenance work, bus driver, office work etc. to supplement evening hours) 

Maintenance Manager

Shift hours: Varied between 7 AM – 7 PM
Required Skills/Certifications: Previous maintenance experience required, general knowledge of basic home improvements. Lumber, plumbing, electrical and mechanical skills are all handy.

Description: Due to the age of our facility, our maintenance staff is constantly making minor repairs to rooms, decks, kitchen equipment and housing units. The Resort is located on a lake with a woods backdrop so a good portion of the job is landscape oriented. The maintenance department is responsible for raking leaves; mowing and watering lawns, keeping the exterior of the buildings clean including washing windows and keeping the sidewalks clean. Our garbage and recycling is collected and sorted on a daily basis before taken to the compacter every few days. When the boats arrive, our maintenance staff is asked to help with baggage if necessary and offloads freight (mostly kitchen and store supplies) to their proper departments 3-4 times a week. 
Duties: Due to high guest interaction, outgoing personality would be a big plus. Drive bus and narrate tours to Rainbow Falls and other Valley destinations. Tours leave twice a day when passenger ferryboats come in. Manager will be responsible for general maintenance around the facility. Knowledge of general construction, plumbing, electrical, and small engine repair helpful, but not required for all positions. Also help with garbage runs, unloading supplies and other shift work.

Fuel Sales/Rental/Maintenance
Shift hours: 8 AM – 5 PM
Required Skills/Certifications:
Duties: Due to high guest interaction, outgoing personality would be a big plus, knowledge of watercraft a bonus. Help guests get outfitted and in the right equipment, rent motor boats, kayaks, paddleboat, bicycles and cars. Responsible for fuel sales, including vehicle gas as well as boat gas. Daily maintenance and general cleanliness of rental equipment, including motor boats, kayaks, and bicycles. Help with general maintenance of facility including unloading shipments and garbage runs as time allows.

Bus Driver/General Maintenance
Shift hours: 8 AM – 5 PM
Required Skills/Certifications: CDL with passenger endorsement and air brakes
Duties: Due to high guest interaction, outgoing personality would be a big plus. Drive bus and narrate tours to Rainbow Falls and other Valley destinations. Tours leave twice a day when passenger ferry boats come in. Responsible for general maintenance of facility. Knowledge of general construction, plumbing, electrical, and small engine repair helpful, but not required for all positions. Also help with garbage runs, unloading supplies and other shift work.

Shuttle Bus Driver
Shift hours: Shifts include 4 runs of 2.5 hours each
Required Skills/Certifications: CDL with passenger endorsement and air brakes
Duties: Due to high guest interaction, outgoing personality is a must. Drive bus and narrate tours to Valley destinations. Tours leave four times a day from landing and make a round trip up to High Bridge and back. Responsibilities include transporting guests, luggage, packages and other goods throughout the valley.

Store Manager
Shift hours: Varied between 8AM and 8PM
Required Skills/Certifications: Class 12 Alcohol Server’s Permit, Food Handler's Permit, Previous retail experience.
Description: Our General Store is a one-stop-shop to handle all of our visitor’s needs. One will find grocery items, beer, wine, ice cream and cold drinks, gifts including clothing, mugs, books and unique souvenirs, fuel sales, dock permits, first aid supplies and outdoor gear such as camping and fishing equipment including rod rentals.
Duties: Oversee 2-3 employees; manage daily cash flow and Point of Sale system. Duties also include scheduling employees, ordering products, control and organization of inventory, maintain good vendor relationships, setting up displays, cleaning and shift work. Good customer service is a must, as well as good time management skills. General knowledge of gift shop ideas, camping and fishing gear is a plus. Will be trained to have knowledge of the valley and offered activities, may do some lodging check-ins and rental equipment checkouts.

Store Clerk
Shift hours: Varied
Required Skills/Certifications: Class 13 Alcohol Service Permit
Duties: Responsibilities include excellent customer service, retail sales, cash handling, stocking, and the ability to learn product information in a small convenience store/gift shop/outdoor gear shop. In addition, operate a concierge desk, help with visitor orientations and sign-ups for local activities. Will also assist with unloading and stocking merchandise, folding clothing, and regularly scheduled cleaning duties including floor cleaning. Retail experience helpful.

Reservation Secretary
Shift hours: Varied between 7AM and 6 PM
Required Skills/Certifications: Basic computer skills and great customer service skills
Duties: Due to high guest interaction, outgoing personality is a big plus. Our Kiosk acts as an outdoor reservation office that takes care of lodging, activities and equipment rentals. Guests use this facility to check in and out of their rooms, make activity reservations and ask questions about the valley, hiking trails and what Stehekin has to offer. Manager should be able to handle complaints in a friendly manner and use creative solutions to keep our guests happy and comfortable. Manager should be able to multi-task between guest interaction, computer entry, radio communication, and correct money handling skills as well as keep an organized office. The kiosk receives minimal phone calls but communicates by radio and IM on a daily basis between the reservation facility down lake and in-valley activity guides. This position makes lodging and activity reservations, and provides general information about the area as well as activity and shuttle schedules. Constant public interaction and computer work including sales, lost and found and housekeeping communication.  Kiosk Manager works closely with all other managers to effectively communicate room cleanliness updates and rental program availability. Will also train, schedule and manage 1-2 other staff members to run the office as support staff.

GUIDES 

Raft/Kayak Guide
Shift hours: Varied
Required Skills/Certifications: Guides must have knowledge and experience running commercial paddleboats and be proficient in the use of oar frames. Good people skills are also important, as is a general interest in local flora, fauna, and natural history. Not all guides need to be skilled in kayak instruction but that is certainly a plus. All kayak instruction and guiding will take place in the morning so that the same person can raft in the afternoons. After the rafting season closes which is around the middle of August, we do more extensive excursions, which include overnight trips. Qualifications for cooking and guiding overnight trips are desirable for this position.

Duties:  Stehekin Adventure Company is run by the same family that operates the Resort. For 20 years we have run a river rafting operation on the lower 10 miles of the Stehekin River. The Stehekin is a class 2+ river with fast moving water and large amounts of woody debris on the banks. The rafting operation is run under Special Use Permit from the National Park Service and meets or exceeds all Washington State requirements. A small company, we only run 2-3 boat floats which are usually paddleboats. We run 14' Achilles, Riken or Aire boats, which are self-bailing.
In 2003 we launched a sea kayak operation on Lake Chelan. This operation includes both beginning instruction and guided paddles around the upper estuary and also overnight trips on Lake Chelan.
The River Rafting takes place every afternoon. The guides meet at Stehekin Valley Ranch around 2:00 PM to get gear ready and to shuttle rafts to the put in. Guides are responsible for all equipment handling including washing, inspecting and putting away rafts, life jackets, paddles and wetsuits. The total time involved takes an average of 4.5 hours depending upon water levels.

Fly Fishing Guide
Shift hours: Varied
Required Skills/Certifications: Guide must have strong fly fishing skills in streams and rivers. Must also have knowledge of lake fishing for salmon and Makinaw. Helpful to have rafting and kayaking skills, and will need a WA guide license.